I am a user
My Subscription
- What is the difference between Fit, Dynamic and Active?
- What does the AJ by Gympass Corporate subscription include?
- When does my pass account begin?
- Why don't I see the special price of my company?
- Are the accesses really unlimited?
- How many times a day can I use my access?
My profile
Access Modalities
Frequent questions
- What is AJ by Gympass?
- How do I get in touch with you?
- What should you know / consider before buying your AJ by Gympass access?
- What do our centres offer?
- How can I access each centre?
- How do the limitations of access to the centres work?
Payments
AJ by Gympass Channels
Class reservation
- What is the AJ by Gympass booking tool?
- Do you know how to make online reservations for AJ by Gympass?
- Conditions of use
- How to book a class with AJ by Gympass?
- How to cancel a class reservation?
- If I book a class, does the centre have to validate my access?
Friends & Family
- What is Friends & Family?
- Are there the same conditions that in AJ by Gympass Corporate?
- How to apply Friends & Family?
- Can a Friends & Family change to another subscription plan?
- How many Friends & Family can an AJ by Gympass Corporate user invite?
- What happens to Friends & Family if the AJ by Gympass Corporate user cancels their subscription?