Help Center Help Centre home page
Submit a request
Sign in
  1. Help Center
  2. Frequent questions

Frequent questions

Follow New articles New articles and comments
  • What is AJ by Gympass?
  • How do I get in touch with you?
  • What should you know / consider before buying your AJ by Gympass access?
  • What do our centres offer?
  • How can I access each centre?
  • How do the limitations of access to the centres work?
  • Can I share the same subscription with more than one person?
  • How many devices can I use in AJ by Gympass?
  • What can I do if I have a problem accessing a centre?
  • Unable to activate the localization permit?
  • Can a centre change its conditions with Andjoy?
  • Is there a family fee in Andjoy?
  • From what age can I use Andjoy?
Help Center
Español